All Systems Operational
European servers Operational
Brightpearl EUW Server ? Operational
North American servers Operational
Brightpearl USE Server ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU Scheduled Maintenance Jan 11, 22:00 - Jan 12, 00:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Jan 11, 16:37 UTC
Past Incidents
Apr 29, 2017

No incidents reported today.

Apr 28, 2017

No incidents reported.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017
Resolved - We can now confirm that the earlier issue affecting emailing out of Brightpearl accounts have been resolved.

We apologise for any disruption caused to your business by this.
Apr 25, 14:21 UTC
Monitoring - We are confident the earlier issue preventing emailing out of Brightpearl has been resolved, and are currently monitoring the situation to ensure there are no further reports of issues.
Apr 25, 12:42 UTC
Identified - Further to our last update, some users are still reporting issues so we are continuing our investigation. Apologies again for the inconvenience.
Apr 25, 10:08 UTC
Monitoring - We believe we have resolved the issue preventing users from being able to email out of Brightpearl.

If you continue to experience any further instances of this, then please contact us via support@brightpearl.com.

We are very sorry for any inconvenience this has caused you and your business.
Apr 25, 09:57 UTC
Identified - We have identified the root cause affecting email connectivity and are working to resolve it as soon as possible.

We are sorry for any disruption this is causing to your business.

Please keep checking this page for updates.
Apr 25, 09:14 UTC
Investigating - We are currently investigating reports of customers being unable to send email out of Brightpearl.

We will post further updates on this page once we have identified what is causing this.
Apr 25, 08:08 UTC
Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.