Resolved -
This incident has been confirmed as resolved.
Jun 29, 11:18 UTC
Monitoring -
A fix has been implemented which looks to have resolved the immediate impact however we are continuing to monitor the results.
Jun 29, 11:03 UTC
Investigating -
We're aware of an issue where EU accounts are unable to login and are currently investigating.
Jun 29, 10:54 UTC
Resolved -
This incident has been resolved.
Jun 21, 14:16 UTC
Monitoring -
A fix has been implemented which looks to have resolved the immediate impact however we are continuing to monitor the results.
Jun 21, 12:43 UTC
Investigating -
We're aware of issues accessing the Brightpearl login screen and are investigating.
Jun 21, 12:17 UTC
Resolved -
This incident has been resolved.
Jun 21, 08:20 UTC
Monitoring -
Cloudflare have implemented a solution and Brightpearl access is restored.
Jun 21, 07:21 UTC
Identified -
We have identified that the issue is being caused by a Cloudflare outage, which provides a frontend for all users attempting login to the Brightpearl UI. Additional updates can be seen at https://www.cloudflarestatus.com/, and we'll also update our own system status accordingly.
Jun 21, 07:18 UTC
Investigating -
We're aware of issues accessing the Brightpearl login screen and are investigating.
Jun 21, 07:12 UTC