All Systems Operational
European servers Operational
Brightpearl EUW Server   ? Operational
North American servers Operational
Brightpearl USE Server   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2018

No incidents reported today.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018
Resolved - The upgrade process is now complete and there are no reports of problems accessing accounts.
Jan 10, 09:31 UTC
Investigating - We are in the process of upgrading EU based Brightpearl accounts, however it is taking longer than originally predicted. You may experience issues logging in until the upgrade is complete.

Please note that your account is hosted on our EU datacentre if the URL of your account begins with:

https://euw1.brightpearl.com/

Apologies for any inconvenience caused.
Jan 10, 08:23 UTC
Jan 9, 2018

No incidents reported.

Jan 8, 2018
Resolved - This incident has been resolved.
Jan 8, 15:31 UTC
Monitoring - We believe we have resolved all speed issues affecting EU accounts.

If you continue to experience any further instances of this, then please contact us via support@brightpearl.com.

We are very sorry for any inconvenience this has caused you and your business.
Jan 8, 12:29 UTC
Investigating - We are currently investigating reports of speed issues affecting EU accounts.

Please note that your account is hosted on our EU datacentre if the URL of your account begins with:

https://euw1.brightpearl.com/

We are sorry for any disruption this is causing to your business and we will work to resolve it as soon as possible. Please keep checking this page for updates.
Jan 8, 12:21 UTC
Jan 7, 2018

No incidents reported.