This incident has been resolved.
Oct 10, 15:56 UTC
We are continuing to monitor for any further issues.
Oct 10, 14:12 UTC
A fix has been implemented and we are monitoring the results. We will follow up with a summary of the issue.
Oct 10, 13:58 UTC
We are still receiving reports of issues with both EU and US based accounts and are continuing to work on both.
Oct 10, 13:21 UTC
Update: Accounts based in our EU data centre should now be able to log in. We're continuing to work on US based accounts.
Oct 10, 13:13 UTC
The issue has been identified and a fix is being implemented.
Oct 10, 12:27 UTC
We are investigating reports of error messages and problems logging in to Brightpearl accounts.
Oct 10, 12:20 UTC