This incident has been resolved.
Sep 10, 12:19 UTC
Access to accounts has now been restored globally. We're monitoring closely to ensure continued availability.
Sep 10, 12:04 UTC
Access to accounts in the EUW region has been restored. USE based accounts are currently unavailable and will be restored shortly.
Sep 10, 11:51 UTC
The current ETA for a resolution for this issue is 11:50 UTC (12:50 BST).
Sep 10, 11:36 UTC
We've identified the cause of the outage and are working towards resolving it.
Sep 10, 11:24 UTC
We are aware of an issue preventing access to Brightpearl accounts in the EUW region and are currently investigating.
Sep 10, 11:16 UTC