The Amazon order shipping row issue has now been resolved.
Posted Jul 04, 2019 - 15:55 UTC
We are currently investigating reports that some Amazon orders are downloading without a shipping row. It seems to specifically affect orders where there is no shipping charge provided by Amazon. We are investigating as a priority and will post updates here as work progresses. Thank you for your patience whilst we work to resolve the issue
Posted Jun 27, 2019 - 13:21 UTC
This incident affected: E-commerce Connections (Amazon).